Refund and Cancellation Policy
Refund and Cancellation Policy:
Refund and Cancellation Policy
Effective Date: [21 MAY 2021]
At YSSW Textiles, we aim to ensure customer satisfaction with every purchase. Please review our Refund and Cancellation Policy for clarity on our processes.
1. Order Cancellation
Orders can be canceled within 24 hours of placement for a full refund.
To cancel an order, contact us at fit007faiz@gmail.com or call us at +91 9368300272 with your order details.
Cancellations are not permitted after the order has been dispatched.
2. Refunds
Refunds are applicable only for the following cases:
Product received is defective or damaged.
Incorrect item delivered.
Refunds are not applicable for products purchased during clearance sales or special promotions.
3. Return and Refund Process
To initiate a return, contact us at fit007faiz@gmail.com or +91 9368300272 within 15 days of delivery.
The product must be unused, in its original condition, and include all tags and packaging.
Once the return is approved, refunds will be processed within 7-10 business days via the original payment method.
4. Shipping Charges
Shipping charges are non-refundable unless the return is due to an error on our part (e.g., incorrect or defective product).
For returns initiated due to a change of mind, the customer is responsible for return shipping costs.
5. Exchange Policy
Exchanges are subject to product availability. If unavailable, a refund will be issued instead.
6. Contact Information
For assistance with refunds or cancellations, reach out to us at:
Email: fit007faiz@gmail.com
Phone: +91 9368300272
Address: 193, Suhail Garden, Jilani Colony, Meerut, Uttar Pradesh, 250002
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