Refund and Cancellation Policy

Refund and Cancellation Policy:

Refund and Cancellation Policy

Effective Date: [21 MAY 2021]

At YSSW Textiles, we aim to ensure customer satisfaction with every purchase. Please review our Refund and Cancellation Policy for clarity on our processes.

1. Order Cancellation

  • Orders can be canceled within 24 hours of placement for a full refund.

  • To cancel an order, contact us at fit007faiz@gmail.com or call us at +91 9368300272 with your order details.

  • Cancellations are not permitted after the order has been dispatched.

2. Refunds

  • Refunds are applicable only for the following cases:

    • Product received is defective or damaged.

    • Incorrect item delivered.

  • Refunds are not applicable for products purchased during clearance sales or special promotions.

3. Return and Refund Process

  • To initiate a return, contact us at fit007faiz@gmail.com or +91 9368300272 within 15 days of delivery.

  • The product must be unused, in its original condition, and include all tags and packaging.

  • Once the return is approved, refunds will be processed within 7-10 business days via the original payment method.

4. Shipping Charges

  • Shipping charges are non-refundable unless the return is due to an error on our part (e.g., incorrect or defective product).

  • For returns initiated due to a change of mind, the customer is responsible for return shipping costs.

5. Exchange Policy

  • Exchanges are subject to product availability. If unavailable, a refund will be issued instead.

6. Contact Information

For assistance with refunds or cancellations, reach out to us at:

blue and white striped round textile
blue and white striped round textile